For issues with the Rusutsu app, please contact us at rusutsuapp@rusutsu-resort-tech.co.jp. We generally respond within 24 hours.

[To]
rusutsuapp@rusutsu-resort-tech.co.jp

[Subject]
Rusutsu App issue

[本文]
– Description of the issue:
– Date and time of occurrence:
– Device model:
– Device ID:

* Please copy the device ID from the bottom of the account screen in the Rusutsu App and paste it above. If you are unable to open the Rusutsu App, you may leave this blank