RENTAL STATION

レンタルステーションレンタルステーション

SALOMON & ATOMIC RENTAL STATION

You’ll find all the latest gear at the Salomon & Atomic Rental Station.
We offer gear that suits all levels, from beginner skiers/snowboarders through to experts – including Premium models.
Choose from our Salomon & Atomic special products, which come in a variety of sizes, colors, and designs, satisfying the needs of everyone from kids and juniors to adults. Carve up the snow with your favorites!

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マップ
  • 1. Rusutsu Resort Hotel & Convention
    [North Wing 2F]
    SALOMON STATION
    10/12/2020 ~ 04/04/2021
    8:15 – 20:00 (Last entry: 19:30)
  • 2. Rusutsu Resort Hotel & Convention
    [Highland Lodge 2F]
    SALOMON & ATOMIC STATION
    04/12/2020 ~ 04/04/2021
    8:15 – 18:00 (Last entry: 17:30)
  • 3. The Westin Rusutsu Resort
    [1F]
    SALOMON STATION
    10/12/2020 ~ 04/04/2021
    8:15 – 18:00 (Last entry: 17:30)

HOW TO RENT

Online Application Process

  1. STEP1
    Select your rental period and accommodation on the rental entry form.
  2. STEP2
    Enter items such as name, option and size for each person.
  3. STEP3
    After completing the application, a reservation number will be sent to your registered email address.
  4. STEP4
    Present your registration number and identification at the reception desk of the rental station.
  5. STEP5
    Pay the fee at the reception counter.
  6. STEP6
    The staff will help you choose and adjust the gear.
  7. STEP7
    Receive the gear from the staff.
To Rent

*If you book by 4:00 p.m. the day before, Set up your rental in advance.
*You will need your receipt number to apply online. Please prepare a smartphone (screenshot is also acceptable) with your receipt number displayed on it. You will also need your receipt number when you return the equipment.
*Please note that we do not accept changes or cancellations of orders after the application by phone. Please fill in your order number in advance and complete the procedure using the order form on the site.
*If you have booked the Beginners pack, you will receive a Beginners Pack Ticket when you receive your rental.

ABOUT RENTAL GEAR

All the gear at the Salomon & Atomic Station is fully maintained.

In skiing and snowboarding, gear safety far outweighs experience and technique. Rental items at the Salomon & Atomic Station have all been maintained by qualified and skilled staff before you rent them.

We help to answer your questions and concerns, such as how to choose gear or what to be careful of out on the snow.

When choosing gear, you need to consider the size of the ski/snowboard and boots, where you’ll be skiing or boarding, and what kind of performance you want. If you’re wondering which gear to get or have any questions or concerns such as how to attach your skis or snowboard and what to be careful of out on the slopes, don’t hesitate to ask the staff.

For a safe and fun experience out on the slopes.

All the rental gear at the Salomon & Atomic Station, including skis and snowboards, is regularly inspected and maintained. Although we always ask our customers about their needs and select properly sized gear for everyone, please contact us if you experience any of the following during use.

・Find any crack(s) / scratches in gear during use
・Feel that the bindings are too tight or loose
・Find that your gear is of the wrong size
・Forget how to put on your gear

Since the bottom edges (framing the back of the skis/snowboard) are sharpened, be sure to wear gloves when carrying them. When standing your skis or board while taking a break, be sure to use the dedicated ski stand to prevent them from falling over and injuring someone. Also, to prevent scratching skis and boards, do not stand them in the snow.

FAQs

Can I really visit empty-handed?

Yes. We provide a wide range of gear from skies/snowboards to skiwear and boots that satisfy your needs. You’ll be pleasantly surprised to know you can even rent the latest models! And don’t forget that accessories such as goggles and ski hats are available, too.

What should I do if I find that my boots don’t fit properly?

If you find that your boots are the wrong size, don’t be afraid to tell us. We’ll prepare the right size for you, and recommend carefully checking the size before renting. Our shop has a wide variety of sizes and types, and if it turns out there is no item that fits you, no cancellation fee will be charged.

How do I choose ski equipment?

When it comes to selecting skis, choose ones slightly shorter than your height. As a rough standard, your height minus around 10cm would be the right length. For poles, your height minus 50 to 60cm would be ideal.Out of all the ski equipment, boot size is the most important. As a rough standard, your normal shoe size plus 0.5 to 1.0cm is likely to be the right size, but we recommend you choose the actual size of your foot. Salomon’s high-quality boots fit your feet more flexibly than ordinary ones. People often wear two layers of socks, but this will backfire, because this will make it difficult to apply force to the skis and prevent the bindings (the parts that connect boots to skis) from functioning correctly, which is dangerous. Also, remember that short socks can cause pain where the tops of the socks meet your leg when you fasten the boots.

How do I choose snowboard equipment?

As for a snowboard, your height minus 10 to 20cm would be the proper length. The right size, though, differs depending on the characteristics of the board, so please tell us your snowboarding skills when choosing a board. As for boots, select the size same as or around 0.5cm bigger than your shoe size.

How do I choose junior ski equipment?

For skis, choose ones slightly shorter than your child’s height. As a rough standard, the child’s height minus 10 to 15cm would be the right length. But since a ski is quite heavy, the weight of children around 100cm tall needs to be considered as well as their height when choosing ski length. What’s more, the proper length differs depending on your child’s skiing skill and the kind of skis (for example, general skis or racing skis). As for poles, the child’s height minus 25 to 45cm would be the right size.
See the following guide for standard lengths.
– Child’s height is around 90cm: choose skis 25cm shorter
– Child’s height is around 100cm: choose skis 30cm shorter
– Child’s height is around 110cm: choose skis 35cm shorter
– Child’s height is 120 – 130cm choose skis 40cm shorter
– Child’s height is around 140cm or more: choose skis 45cm shorter.
Like skis, the proper length for poles differs depending on your child’s skiing skills. But of all ski equipment, boot size is the most important. As a rough standard, your child’s normal shoe size plus 0.5 to 1.0cm would likely be ideal, but we recommend choosing the ones of the actual size of child’s foot. Salomon’s high-quality boots fit their feet more flexibly than ordinary ones. People often wear two layers of socks, but this will backfire, because doing so will make it difficult to apply force to the skis and prevent the bindings (the parts that connect boots to skis) from functioning, which is dangerous. Also, remember that short socks can cause pain where the tops of the socks meet your child’s legs when they fasten their boots. If you have any questions about the size, please do not hesitate to ask the staff at the rental station.

How do I put on equipment?

How to put on equipment doesn’t vary too widely, but there are small differences between makes and models, and tips for how to do it well. Staff at the rental station will help you, so please feel free to ask.

If I rent equipment myself for two days or more, do I need to look after it myself?

Guests who are staying at the hotel. Can use the locker and keep ski/snowboard & boots in the locker without ski wear.
Non-guest have to keep ski/snowboard by yourself and return the rental on your last day.

Are carving skis available?

Yes, all the skis at the rental counter are carving skis.

Can I make a rental reservation for just boots?

Boots can also be booked individually.

What should I do to rent small accessories such as goggles?

Full set ski / snowboard includes Groves & Ski Cap.No need to return Groves & Ski Cap.You can buy Groves & Ski Cap & Googles in Rusutsu Resort.

When and where should I pay the fee?

Please pay the fee at the rental station on the first day of use.

ABOUT RESERVATIONS / CHANGES /CANCELLATIONS

Can I make a rental reservation on the day of use?

Please make a rental reservation by at least 4:00 p.m. the day before the day of use.

Can I use any coupons?

Unfortunately, there are no coupons usable at the rental station.

Why does an error message appear when I try to make a reservation?

Please be sure to check if there are any problems with your connection status and booking details, or if your reservation is overdue, etc. If the problem persists, submit an inquiry through the inquiry form.
There have been cases where our replies were not received due to the spam mail rejection settings. If your email service is set to reject spam, please check your email provider’s web page and set it to accept emails from rental@rusutsu.co.jp.

Why can’t I enter details into the form to make a reservation?

Please be sure to check if your reservation date is outside the reservable period, or if you entered a number that cannot be accepted.

Can I change the details of my rental reservation?

Yes, you can make small changes, such as size, on the day of rental.

Can I cancel my reservation the day before or on the day of rental?

Yes. No cancellation fee will be charged.

Two out of four people cancelled on the day of rental.

Please let the staff know about the cancellation at the rental station.

Where do I return equipment?

Please return all equipment to the rental station.